Research Services Office (RSO) Mission Statement

Our Purpose

RSO helps researchers navigate the complexities of sponsored research, compliance, and risk to advance the University's strategic priorities in research funding, excellence, and integrity. 

Our Strategic Priorities

  • Improve service quality and efficiency 
  • Strengthen communication and collaboration
  • Manage regulatory and policy requirements and research risk
  • Enhance the internal organizational culture 

Our Values

Quality and Excellence

We are committed to: 

  • Equity, diversity, and inclusion 
  • Providing excellent client services 
  • Understanding the needs of our clients and stakeholders 
  • Treating clients and stakeholders fairly and equitably in the application of policies and procedures 
  • Protecting and enhancing the University’s reputation 
  • Managing research and financial risks 
  • Ensuring the accuracy of information 
  • Developing staff as highly qualified personnel 
  • Promoting high ethical standards and integrity in research 

Creativity

We are committed to: 

  • Finding solutions to problems 
  • Improving business practices 
  • Enhancing customer service 
  • Developing ideas, services, processes, procedures 

Collaboration

We are committed to: 

  • Building and maintaining external partnerships with sponsors and clients such as government, industry, and other academic institutions 
  • Exploring opportunities within the University community to improve efficiency, more effectively utilize resources, build capacity, and achieve a better outcome