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OUTline Online

Welcome to the OUTline Online Chat Page!

Want to chat? You’re in the right place. Click the message box in the bottom right hand corner of your screen and say hello! We’re here for you 7 days a week, from 7pm to 10pm during the academic year.

*Please note: if you are using Chrome in an incognito window, the chat box may not appear. To fix this, you will need to enable cookies. Go to Chrome - Preferences - Privacy and Security - Cookies and other site data - Allow all cookies.

OUTline is the University of Guelph's resource and support service specializing in questions and information relating to sexual orientation and gender identity. We have lots of different resources, including events, articles, and of course, the OUTline Online Chat.

The OUTline Online Chat is the place to connect with trained volunteers in a discreet, confidential and private online environment. We’re happy to chat with you about things like…

  • Coming out
  • Exploring labels that resonate with you
  • Finding resources specific to LGBTQ2IA+ communities
  • Anything else that’s on your mind!

Our Volunteer Team is trained in all of OUTline’s core values: sex positivity, harm reduction, anti-oppression, humanism, confidentiality, and peer-based support. You will not be required to give any identifying information as part of your chat, and we recommend using this chat somewhere that others cannot see your screen. Please check out our Terms of Service before beginning a chat.

Because the OUTline Online Chat is staffed entirely by student volunteers, our services do not operate during Reading Breaks, final exam periods, or during the Summer semester. Don’t worry; should you need support during those periods we encourage you to connect with the Sexual and Gender Diversity Advisor. If you are looking for anonymous support, you can connect with the LGBT YouthLine at 1-800-268-9688 or Good2Talk at 1-866-925-5454.