
Safe Travel Information | Study Abroad
Travelling safely helps academic travellers focus on their studies, research, and community work without letting things like illness, crime, traffic accidents, and the like spoil the real purpose of the trip.
Safe Travel Resources
- GuardMe travel health insurance is required for Guelph students going abroad except for international students returning to their home country. International students returning to their home country on a University of Guelph program or for research should ensure they have their own comprehensive health insurance in their home country.
- Global Affairs Canada travel advisories - Can tell you about the hazards of travel in your destination if it is considered high risk.
- Sign up for Registration of Canadians Abroad (ROCA) before you leave to ensure the Canadian Embassy, Consulate or High Commission in your host country knows you are there and can endeavour to assist you in a crisis
DepartSmart Mandatory Pre-Departure Orientation
DepartSmart is the University of Guelph's mandatory online pre-departure orientation program for all students travelling internationally (including to the U.S.) as part of their academic program or on a University-related activity.
By completing the modules in DepartSmart, you will learn about visas, budgeting, safety while abroad, health and cultural adaptation, and other important information. It is your responsibility to read through the modules and the checklists. You must complete and pass a short quiz at the end of DepartSmart and you have three chances to pass. Once you have passed the quiz, CIP will be alerted that you have completed DepartSmart.
Once you have accepted your exchange nomination, you will receive a confirmation email and be enrolled in DepartSmart on CourseLink.
If you are participating in international travel through a course field trip, conference, research, etc. that is separate from a program offered through CIP you will need to register for DepartSmart at least 3 weeks before you leave. To register please complete the following form:
Other International Academic Travellers Registration for Students
We will register you in DepartSmart and email you with instructions on how to access the DepartSmart modules, and complete the Emergency Contact, and Liability online forms and a deadline for completion. You must also purchase GuardMe insurance for the duration of your trip.
Please provide your group of students' information, 3 weeks before departure, by emailing cipadmin@uoguelph.ca with the following information for your group in an excel file: first name, last name, email address, so we can register them all as a group in our online application (collects emergency info and online waiver for liability etc.) & DepartSmart.
You will also be registered in DepartSmart and it’s highly recommended but not mandatory that as a coordinator taking students abroad that you take the time to review the information in DepartSmart. To access DepartSmart log onto Courselink from the University of Guelph homepage. DepartSmart will be listed as one of your courses. Please note that since DepartSmart it's not being linked to a particular semester is listed under “All”.
We will inform the students regarding the completion of DepartSmart and purchasing the mandatory Guard Me health insurance that covers third-party liability, security evacuation, repatriation, flying a family member if the student is hospitalized, travel to other countries, emergency evacuation for our students in the event of a natural disaster or political unrest, which most other health insurance plans do not provide.
You will receive a file with the student’s emergency info collected from our online system as well as an update on the completion of their online application, DepartSmart, and purchasing the mandatory Guard.Me insurance prior to your departure.
Athletics clubs and teams are exempt from the mandatory DepartSmart requirement. However, the support CIP is able to provide these groups is as follows:
Support Provided by CIP:
- Provide access for individual participants to purchase Guard.Me insurance through the U of G portal, at the University of Guelph discounted rate
- Assist when groups wish to purchase insurance in one transaction (provided a point person provides us all the required information through a template, on our OneDrive and at the bottom of this webpage, at least two weeks prior to travel)
- Connect individuals with our Guard.Me rep should any questions about coverage related to pre-existing conditions, high-risk activities etc., come up
- Provide advice about destination appropriateness and safety, when requested
Support Not Provided by CIP:
- Ensure that Guard.Me will cover sports activities that may be deemed high-risk by the insurance company (e.g., equestrian, cheerleading, rugby) We can, however, connect coaches/risk managers with our Guard.Me rep to ask relevant questions
- Ensuring that all University of Guelph students travelling abroad (including the U.S.) as part of a University of Guelph program or activity have reviewed the Global Affairs Travel Advisory for their destination to become familiar with the risks and recommendations for the area
- Determine whether or not individual students have purchased their insurance and report that information to coaches. Coaches should ask athletes to provide proof of insurance directly to them if that is a concern
- Collect emergency contact information for athletes and provide it to coaches
- Enter students into our on-line pre-departure orientation program (DepartSmart), which is geared for longer-term academic travel (not super helpful for short club trips). We assume coaches will advise students as to appropriate behaviour and expectations prior to their trip
- Provide emergency response if a crisis occurs during a trip (Guard.Me insurance provides this in most circumstances, provided students and coaches are covered)
Safe Travel Resources for Faculty and Staff
When travelling as part of your University duties it's important to remember that safe travel practices are as applicable to faculty and staff as to students. You are not exempt from local laws, crime and political unrest just because you are affiliated with higher education. Every year, university personnel from Canada end up needing assistance abroad due to injury, illness, civil unrest or other difficulties. Being prepared for these risks before you go can help ensure that your trip is safe and successful.
Travel Health Insurance is an important component of your travel preparations, whether you're travelling for work or pleasure. Read the fine print, some companies will not cover you if you are engaged in high-risk activities, or travelling to destinations with a travel warning or advisory.
Before you leave:
- Check your current travel health insurance coverage on SunLife Financial's website and print a copy of your Travel Card for emergencies.
- Purchase supplementary travel health insurance, if necessary. Guard Me insurance has an arrangement to provide comprehensive health insurance including third-party liability and security evacuation. Go to the Guelph Guard.Me portal for more details or to purchase.
- Contact OHIP to have your provincial coverage extended if you will be out of the country for more than 212 days.
The Registry of Canadians Abroad (ROCA) is a free service offered by Foreign Affairs, Trade and Development Canada that keeps you connected to Canada in case of an emergency abroad, such as an earthquake or civil unrest, or an emergency at home. Whether you're planning a vacation or living abroad, sign up in a few minutes or less.
Note that this service is intended for Canadian citizens but a similar service may be available for faculty and staff who do not have citizenship. Check the website of the equivalent of the Foreign Affairs Department of your home country.
Check the Global Affairs website (formally Department of Foreign Affairs Trade and Development travel) to see if there is a travel advisory for your destination.

Mandatory Guard.Me Travel Health Insurance
Students participating in a University of Guelph related international experience are required to purchase Guard.Me travel health insurance. This includes students participating in a study abroad program (exchange, field school, etc.), or are travelling through an academic field trip, conference, research, co-op, etc.
Planning Resources for Studying Abroad
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