News

Enhancing Student Experience with U of G Virtual Labs

Computer labs on campus often contain software programs that area critical for hands-on learning in certain courses. With the pandemic limiting physical access to these labs, it became a priority for campus IT partners to find a workable solution. 

Thanks to their fast and thorough work, U of G now has three solutions in place: 

New Microsoft Teams Features!

Microsoft has released some great new features for Teams, now available to all U of G users!

New Firewall Rules: Will Your Systems Be Impacted?

On October 17, CCS will be implementing a change to our campus firewall to further improve the University’s security posture. While we are working hard to ensure minimal impact to users, some systems may be affected if they are not identified in advance and added to our “allow list.” This is why we need your help!

Hacker with a fishing rod catching a man's laptop.

Phishing Scams at U of G: What You Need to Know

Phishing is a common technique used by cyber criminals to try to trick you into providing sensitive information. They do this by sending emails posing as legitimate organizations, such as the University or your bank. Phishing messages will often lure you into clicking a link to a web page that mimics a legitimate site, such as the University of Guelph Single Sign-On page. If you enter your credentials, these criminals will then have access to both personal and University information which they can sell, use for criminal activity, or hold hostage for a significant price.

New Live Chat on CCS Website!

CCS has a new live chat function on our website to help serve you better! This is a giant leap forward in terms of providing user-friendly, just-in-time support to our customers. Launched just in time for students’ return to campus, it has already served as a really useful part of our service delivery toolkit. You can see this new feature in the bottom right of the screen when you are on the CCS website.

Faster Internet and WiFi on the U of G Campus!

Here's some great news that will immediately benefit faculty, staff, and students on the U of G campus: CCS has (more than) doubled the University internet and WiFi speeds!

Some of the benefits of this enhancement include:

Get Free Pizza at the Cyber Security Awareness Roadshow!

Come out for FREE PIZZA, GIVEAWAYS, PRIZE DRAWS and more!

The CCS Cyber Security Awareness Roadshow is taking place on Tuesday, October 29 in the UC courtyard from 11 a.m. to 2 p.m.

Learn how to: 

  • recognize phishing scams
  • stay safe on social media
  • protect your devices
  • have uncrackable passwords

See you there! 

New IT Help Desk

The CCS IT Help Desk has moved and is now part of the brand new AskUs desk in the library!

Did you know?

  • The IT Help Desk is part of the CCS Help Centre, which offers FREE IT support for students, staff, and faculty. 
  • We fully support all CCS services, and will provide our best effort to help you with any other IT problems.
  • Last year we answered almost 36,000 support requests for our campus community.

Need IT help? Contact us today:

  • Email: IThelp@uoguelph.ca

U of G Launches Cloud-based Hosting for Faculty and Research Websites

The CCS Web & Development Solutions team is providing a new method for hosting faculty and research-based websites on the U of G domain. CampusPress provides a WordPress website-as-a-service offering that is widely used in higher education. Using this service, the Web team offers cloud-based, modern, accessible, easy-to-update websites for faculty, research labs, and research projects at a very low cost.

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