Office 365: Where to Find Support

The Undergraduate Office 365 Migration was a success!


From now on, each time you log in to Gryph Mail you will be presented with a choice of “Gryph Mail – Office 365” or “Legacy Gryph Mail – Google". Office 365 should be your primary choice going forward.


We have lots of support available to help you through this change:

Office 365 Migration: Less Than One Month To Go!

Less than one month to go before the U of G undergraduate migration to Office 365! All U of G undergraduate students will have their Gryph Mail (Google) accounts migrated to Office 365 on June 17-18, 2017. What do you need to know? 

  • When you log in after the migration, you will be automatically redirected to your new Office 365 email account. 
  • Your email address will change from to
  • You will have read-only access to your Google account (no send/receive capabilities) for a period of time to allow you to validate that all your information has been migrated. 

For more information, visit

Questions? Contact the CCS Help Centre at or 519-824-4120 x58888.

Zimbra Access Shut Down April 2017

On April 30, 2017, all access to Zimbra - U of G's legacy email system - will be turned off. Since our July 2016 migration to Office 365, we had provided this access to ensure that users were able to verify that all of their email and calendar items were successfully migrated. We have been stable for many months now.

As of April 30, our Zimbra licensing will expire, and there will no longer be a way for individuals to access Zimbra.

Please ensure that you have all necessary information or data from your Zimbra account and can access it in your Office 365 email account.

The WiFi Residence Expansion

Image of U of G wireless hotspot


In the summer of 2016, CCS accomplished a tremendous feat: the deployment of wireless internet (WiFi) in all residence buildings on campus. With the explosion of mobile devices in the last decade, and many students in higher education spending four or more hours online every day, it was clear that this was a critical investment to make in our infrastructure, and in our students.

Office 365: The Team Behind the Migration

How does a small IT team pull off a massive email/calendar migration from an old and tired system to an advanced, cloud-based platform with new functionality, for every staff and faculty member, graduate student, and the whole University of Guelph-Humber? How do they understand and troubleshoot technical aspects and potential problems, whilst ensuring that stakeholders are kept informed, and that ample training, resources and support are available to guide people through a potentially anxiety-provoking (and work-disrupting) change?

2017 CCS Security Awareness Roadshow

CCS is once again hosting the annual Security Awareness Roadshow, here at the University of Guelph! Visit us on Wednesday, October 11, 2017, to learn about digital security, setting effective passwords, phishing awareness, and online safety. The event will be taking place in the UC Courtyard from 11:00 am – 2:00 pm. Bring an appetite, because there will be free pizza and drinks for lunch!  

CCS United Way Leader Humbled by Prestigious Award

When Peter Routledge took on the role of United Way Committee Chair for Computing and Communications Services (CCS) at U of G, receiving any kind of award for his efforts was not even on his radar.

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