References

Answers

Can I submit a paper copy of my reference letter?

No. Referees are sent an email requesting that they complete the online Referee Assessment form. Referees are encouraged to send an email to gradapps@uoguelph.ca if they are experiencing difficulty or have issues with this process.

Do I have to send my referees the Referee Assessment Form?

No, the referees will receive an email approximately 5 working days after you submit your application requesting a response to fill out the Referee Assessment form. We encourage you to contact your referees, prior to submitting your application, to ensure they will provide you with a reference for your graduate application.

How do I Change a Referee?

Send an email to gradapps@uoguelph.ca  and include the following information:

Subject Line: Change of Referee
Guelph ID Number:

Your First/Last Name:
Program:
Term to which you have applied:
Old Referee Name:
New Referee Title:
New Referee Name:
Institution:
Complete Institution address (including city/country):
Telephone:
Referee Email Address:

I have submitted an incorrect email address for one of my referees or they have changed their email address. How do I correct this?

Send an email to gradapps@uoguelph.ca with the following information:

Subject Line: Change of Referee Email Address
Guelph ID Number:
Your Name:

Program:
Term to which you have applied:
Referee Name:
Old Referee Email Address:
New Referee Email Address:

My referee accidentally deleted the reference request email. Can you resend it?

Yes. Please send an email to gradapps@uoguelph.ca with the following information:

Subject Line: Re-send Referee Email
Guelph ID Number:
Name:

Program and term to which you applied:
Referee Name:
Referee Email address:

My referee has not received a request to submit a reference for my application. What should I do?

Referees are contacted via email in 5 working days after you are sent your University of Guelph WebAdvisor log in information. Please ask your referee to check their spam/junk folders. They are also sent reminder emails every 14 days until they complete the Referee Assessment form. If the referee does not receive the request, please send an email to gradapps@uoguelph.ca with the following information:

Guelph ID Number:
Name:

Program Name:

Term to which you applied:
Referee Name:
Referee Email address:

One of my references told me that they submitted the Referee Assessment form, but it is not marked as ‘Received’ on WebAdvisor. What should I do?

Please allow for up to 5 working days days for a document status change in WebAdvisor before contacting gradapps@uoguelph.ca

What if my Referee Assessment forms arrive after the application deadline?

Ideally your referees will submit the Referee Assessment form on or before the application deadline. If the Referee Assessment form is submitted after the deadline, the Office of Graduate & Postdoctoral Studies will forward the referee assessment to the appropriate department. The department will determine if a late reference will affect the application. One way to facilitate a referee assessment submission is to communicate with your referees at least two months before you plan to submit your application.

What should I do if one of my referees is having trouble submitting a recommendation?

First, review our trouble shooting website for referees. If the solution can not be found there, please contact CCS at the University of Guelph at 58888help@uoguelph.ca  before contacting the Office of Graduate & Postdoctoral Studies at gradapps@uoguelph.ca.