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Study Permit Denied

What to do if you have not yet received your letter of study permit approval for Fall 2022

Course Delivery

We have received a number of requests to place all of our F22 courses online as we have done in the previous two years. During these years, most of our courses were delivered in remote or hybrid format. With the wide uptake of vaccines, and changes in government policy, the University of Guelph—and most other Canadian universities—has resumed in-person instruction. In most cases, it is not feasible to switch these courses to an online or hybrid format.

Some courses, however, are still being delivered remotely or in hybrid format. We will work with you to find remote solutions, where they are possible. Some courses available to first-year students are being offered either in Distance Education (DE) format, or in remote format, and it may be possible register in those courses. It may not be possible in all cases, especially for programs that have a laboratory component.

As a first step, contact the Undergraduate Academic Information Centre (UAIC) to discuss your study options for Fall 2022. The UAIC has a live chat function available on their webpage uoguelph.ca/uaic. This chat is available from 8:30 a.m. to 4:30 p.m. ET, Monday to Friday. You can also contact the UAIC through at their email address, uaic@uoguelph.ca. When you contact them, please indicate that you are an international student whose application for study permit has not yet been approved.


Although the admissions deferral deadline has now passed, we may still make late decisions on a case-by-case basis. If you would like to seek a deferral, you may request a deferral form by emailing intapps@uoguelph.ca by October 15. For more information, go to admission.uoguelph.ca/deferring-offer-admission

Withdrawals and Fee Refund

International applicants whose study permit is denied by Immigration, Refugees and Citizenship Canada (IRCC) may be eligible for a refund of their tuition and fees. Applicants must request a refund, drop their courses through WebAdvisor and forward a copy (PDF) of their IRCC denial letter to accquest@uoguelph.ca. This request must be received within 14 days of the denial letter date; otherwise, a refund will be denied.


We will hold your assigned residence room for you until September 16th. We can extend this hold for students who send the following documents to intquarantine@uoguelph.ca by 4:30 p.m. ET on September 16:

  • a copy of their document from IRCC confirming they have been approved for a study permit (sometimes called a ‘letter of introduction’ or a “port of entry letter”),
  • a copy of their flight booking.

Since we are holding a place, full residence fees are due and will not be pro-rated.

We will cancel your residence booking if you have not received a letter of study permit approval and booked your travel by September 16. If you plan to arrive for the start of the W23 semester, we will hold your residence deposit, and you will be given priority assignments for that semester. If you decide not to attend the university, or defer to F23, you will receive a full refund of your residence deposit. Please contact intquarantine@uoguelph.ca for more information regarding required arrival documentation to secure residence.