Sign-Up Help

How to Sign Up for U of G Alert 

This page shows you how to add additional email addresses and phone numbers (for SMS Text messages)  to U of G Alert, the University’s critical incident notification system. The more ways we can reach you, the better. 

To update your contact data in U of G Alert, you can access your account using this link.

This will redirect you to the University’s standard single sign-on page where you can enter your university credentials. If you have already signed in to your browser session, you may be automatically logged in.

Once logged in, you can see your ‘Profile’ screen. Your email address has already been added to your account and any existing opt-in data has also been loaded.  Please review and make updates as needed. Remember to click on the Save Preferences button at the bottom of page to save your changes.

You can edit the following contact paths on your account:

  • Text/SMS Number ( Canada & US only )
  • Personal Email
  • Mobile Numbers for calls ( Canada & US only )
  • Family Email Address**
  • Family Text/SMS** ( Canada & US only )

For each contact path, you will need to set up a subscription for your campus [Guelph, Ridgetown or Clinton],  You should only subscribe to groups for your campus.

NOTE: You may be asked to verify your email or phone number.  A verification code will be sent to you that you need to enter to complete the process.

** Important information regarding the  Family Email Address and Family Text/SMS:  These contacts will be used only under extreme circumstances when the University deems it necessary to send a separate notification to extended family contacts regarding a serious situation. This is NOT a way to contact you, but to reach your 'next of kin or key contact' to keep them informed.

Once you complete this process, you will have successfully registered your additional contact details in U of G Alert. If any of your contact information changes, remember to come back to your U of G Alert account and update them. 

If you have any questions, please email and we will get back to you in a timely manner.