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As University Secretary, Gen serves as the most senior adviser on governance issues within the University. In this capacity, Gen leads the overall operation of the University Secretariat, Board of Governors, University Senate, Privacy Office and Student Judicial Services. A member of the University's senior leadership team, she provides advice with respect to board and academic governance considerations, policy and related strategy. She also serves as chief privacy officer and is responsible for oversight and administration of the University's privacy and records management programs.
Gen holds an Honours Bachelor of Arts (Political Science) from Wilfrid Laurier University, a Master of Arts (Leadership) from the University of Guelph, and the Chartered Director designation from McMaster University’s DeGroote School of Business.
Gen is vice-chair of the Canadian University Boards Association, and is also a member of the Council of Ontario University Secretaries and the Institute of Corporate Directors. She also serves as a member of the Leadership Committee for the United Way of Guelph Wellington Dufferin.