Intake Process

  • While every human rights case is different, In most situations, the intake process is generally the same.
  • When contacting DHR by phone, email, or in person - our intake officer will generally invite you to participate in an in-person meeting. You are welcome to bring a support person to this meeting, though it is important that we hear your side of the story, in your own words.
  • During this meeting,our staff will listen to your side of the story and ask questions to help determine if your situation appears to involve a violation of the University's Human Rights or Sexual Violence Policies. The intake officer considers such things as: DHR's jurisdcition, whether the complaint took place within a one year time frame, and what protected grounds may have been violated. 
  • Our staff may refer you to another University department or service provider if their help would be more appropriate. 
  • We will also provide you with a general overview of the role and function of DHR as well as the formal complaint and mediation processes that may be available to you. 
  • In most cases, you will not submit a formal complaint at this stage. Rather, you will be provided with a copy of the required formal complaint form and supplemental information for you to review at your convenience.
  • You will also be asked if you would like the assistance of a trained Human Rights Resource Person in drafting your complaint.
  • In every instance, we will do our best to ensure the information is accurate and is delivered as quickly as possible.
  • All intake meetings are handled with the upmost consideration for privacy and confidentiality.
In most situations, DHR cannot take action on your complaint until you have made a formal complaint submission. Anonymous complaints cannot be accepted.