Intake Process | Diversity and Human Rights (DHR)

While every human rights case is different, In most situations, the intake process is generally the same.
When contacting DHR by phone, email, or in person - our intake officer will generally invite you to participate in an in-person meeting. You are welcome to bring a support person to this meeting, though it is important that we hear your side of the story, in your own words.
During this meeting,our staff will listen to your side of the story and ask questions to help determine if your situation appears to involve a violation of the University's Human Rights or Sexual Violence Policies. The intake officer considers such things as: DHR's jurisdcition, whether the complaint took place within a one year time frame, and what protected grounds may have been violated.
Our staff may refer you to another University department or service provider if their help would be more appropriate.
We will also provide you with a general overview of the role and function of DHR as well as the formal complaint and mediation processes that may be available to you.
In most cases, you will not submit a formal complaint at this stage. Rather, you will be provided with a copy of the required formal complaint form and supplemental information for you to review at your convenience.
You will also be asked if you would like the assistance of a trained Human Rights Resource Person in drafting your complaint.
In every instance, we will do our best to ensure the information is accurate and is delivered as quickly as possible.
All intake meetings are handled with the upmost consideration for privacy and confidentiality.

In most situations, DHR cannot take action on your complaint until you have made a formal complaint submission. Anonymous complaints cannot be accepted.