The Informal Process is the most commonly utilized approach to resolving human rights complaints at the University of Guelph. There are four options for resolving a complaint on this basis.
Time: Typically up to 15 working days or less.
Outcome: Issue can be resolved quickly and confidentially.
Records: the DHR will keep a record of the resolution and shall monitor the implementation of any resolution and shall ensure that those involved with the matter are kept fully informed.