Change of Address/Personal Information

Students may change or request to change any information regarding the five areas below. Please read each in its entirety and follow the appropriate course of action. If you have already graduated, please update your information with Alumni Affairs and Development.

 

To change your home and/or mailing addresses for University records, please follow the step-by-step guide below. The University's primary method of communication with you is through your University email address (@uoguelph.ca or @guelphhumber.ca) but having other up-to-date contact information helps us get in touch with you in certain situations.

  1. Sign in to WebAdvisor.
  2. Select “Students” under the Main Menu tab on the right side of the screen.
  3. Locate the section titled “Personal Info (User Profile)” on the right side of the student menu. Select the “Change My Address/Phone Number” option. You will be redirected to a new page.
    Screenshot of the User Profile menu in WebAdvisor
  4. Scroll down and you will see your current home and mailing addresses listed. (Note: If you currently do not have a home address, a mailing address, or either on file, please add the missing type(s).) The home and mailing addresses can be the same.
  5. To change either address simply press the pencil icon on the right side of the desired row. If you do not see a pencil icon, please contact Enrolment Services at es@uoguelph.ca for help.
    Screenshot of the edit button on the Change of Address page in WebAdvisor
  6. Once you have made the necessary changes select the “Update Address” button on the bottom right. If at any time you wish to leave the editor, select the "X" in the top right corner or press “Cancel.”
    Screenshot of the Update Address button on the Change of Address page in WebAdvisor
  7. Once you are satisfied with your addresses, hit the “Confirm” button to acknowledge that your addresses are up to date. Anytime you visit this page, please confirm that your information is up to date.
    Screenshot of the confirm button on the Change of Address page in WebAdvisor

Please Note: Disregard the check mark symbol if displayed under the "Preferred" column for your Home/Permanent and/or Mailing Address.

 

 

To request a legal name change for University records, complete the Request for Legal Name Change form and email it to Enrolment Services at es@uoguelph.ca. Government documentation is required when making a legal name change. Acceptable documentation includes original birth certificate, original passport, certified court documents and/or original marriage certificate. Please password protect all documents before emailing them.

 

 

To request a change to your given name(s) and/or gender identity for University records, complete the Change of Given Name(s) and/or Gender Identity form and email it to Enrolment Services at es@uoguelph.ca. Review all of the information provided with the form before submitting it. Please password protect all documents before emailing them.

 

 

To change your external email address that's on record with the University, please follow the step-by-step guide below. The University's primary method of communication with you is through your University email address (@uoguelph.ca or @guelphhumber.ca) but having other up-to-date contact information helps us get in touch with you in certain situations.

  1. Sign in to WebAdvisor.
  2. Select “Students” under the Main Menu tab on the right side of the screen.
  3. Locate the section titled “Personal Info (User Profile)” on the right side of the student menu. Select the “Change My Address/Phone Number” option. You will be redirected to a new page.
    Screenshot of the User Profile menu on WebAdvisor
  4. Scroll down to “Email Addresses” and you will see your current emails on file.
  5. Your University of Guelph or Guelph-Humber assigned email will be listed first. (Note: you cannot edit this email address.)
  6. If you wish to add an external email address, press the “Add New Email” button.
    Screenshot of the Add New Email button on the Change of Address page in WebAdvisor
  7. Once you have filled in your email address, press the “Add Email” button on the bottom right. If at any time you wish to leave the editor, click the "X" in the top right corner or press “Cancel.”
  8. If you wish to update an external email address, simply press the pencil icon located on the right side of the row.
    Screenshot of the edit button on the Change of Address page in WebAdvisor
  9. Once you have made the necessary changes select the “Update Email” button on the bottom right. If at any time you wish to leave the editor, click the "X" in the top right corner or press “Cancel.”
    Screenshot of the Update Email button on the Change of Address page in WebAdvisor
  10. If you wish to remove the external email currently listed, press the "X" icon located next to the edit icon. Press “Accept” on the prompt to remove your email.
    Screenshot of the delete button on the Change of Address page in WebAdvisor
    Screenshot of the Accept button on the Change of Address page in WebAdvisor
  11. Once you are satisfied with your email addresses, hit the “Confirm” button to acknowledge that your addresses are up to date. Anytime you visit this page, please confirm that your information is up to date.
    Screenshot of the Confirm button on the Change of Address page in WebAdvisor

 

 

To change the home and/or cell phone number(s) that are on record with the University, please follow the step-by-step guide below. The University's primary method of communication with you is through your University email address (@uoguelph.ca or @guelphhumber.ca) but having other up-to-date contact information helps us get in touch with you in certain situations.

  1. Sign in to WebAdvisor.
  2. Select “Students” under the Main Menu tab on the right side of the screen.
  3. Locate the section titled “Personal Info (User Profile)” on the right side of the student menu. Select the “Change My Address/Phone Number” option. You will be redirected to a new page.
    Screenshot of the User Profile menu on WebAdvisor
  4. Scroll down to “Phone Numbers” and you will see your current numbers on file.
  5. If you wish to add a home phone or cell phone number, press the “Add New Phone” button.
    Screenshot of the Add New Phone button on the Change of Address page in WebAdvisor
  6. Once you have filled in your information, press the “Add Phone” button on the bottom right. If at any time you wish to leave the editor, click the "X" in the top right corner or press “Cancel.”
  7. If you wish to edit a current phone number, select the pencil icon on the right side of the desired row. Once satisfied with the changes, press the “Update Phone” button.
    Screenshot of the edit button on the Change of Address page in WebAdvisor
    Screenshot of the Update Phone button on the Change of Address page in WebAdvisor
  8. If you wish to remove a current phone number, press the "X" icon located next to the edit icon. Press “Accept” on the prompt to remove your number.
    Screenshot of the delete button on the Change of Address page in WebAdvisor
    Screenshot of the Accept button on the Change of Address page in WebAdvisor
  9. Once you are satisfied with your phone numbers, hit the “Confirm” button to acknowledge that your numbers are up to date. Anytime you visit this page, please confirm that your information is up to date.
    Screenshot of the Confirm button on the Change of Address page in WebAdvisor

 

 

Please submit a contact that we can notify in the event of an emergency impacting you. Students will need to have at least one emergency contact with a valid phone number on file before they can add or drop courses in future semesters.

Your emergency contact should be someone who is reliable, could quickly arrive at your location, and could easily contact other people you know (family members, friends, etc.), if needed. Please let your emergency contact know that you have provided their information to the University of Guelph.

To add an emergency contact, follow the steps below:

  1. Sign in to WebAdvisor.
  2. Select “Students” under the Main Menu tab on the right side of the screen.
  3. Locate the section titled “Personal Info (User Profile)” on the right side of the student menu. Select the “Emergency Contact Information” option. You will be redirected to a new page.
  4. To add a new emergency contact, press the “Add New Contact” button. A valid phone number is required. An address is optional.
    Screenshot of the Add New Contact button on the Emergency Contact page in WebAdvisor
  5. Once you have filled in the information, press the “Add Contact” button on the bottom right. If at any time you wish to leave the editor, click the "X" in the top right corner or press "Cancel."
    Screenshot of the Add Contact button on the Emergency Contact page in WebAdvisor
  6. If you wish to edit a current emergency contact, select the pencil icon located below the desired contact. Once satisfied with the changes, press the “Update Contact” button.
    Screenshot of the edit button on the Emergency Contact page in WebAdvisor
    Screenshot of the Update Contact button on the Emergency Contact page in WebAdvisor
  7. If you wish to remove a current emergency contact, press the "X" icon located next to the edit icon below the contact. Press “Accept” on the prompt to remove your contact. (Note: You must have at least one emergency contact listed, so you will not be able to remove a contact unless you have more than one listed.)
    Screenshot of the delete button on the Emergency Contact page in WebAdvisor
    Screenshot of the Accept button on the Emergency Contact page in WebAdvisor
  8. Once you are satisfied with your emergency contacts, hit the “Confirm” button at the top of the page to acknowledge that the information is up to date. Anytime you visit this page, please confirm that your information is up to date.
    Screenshot of the Confirm button on the Emergency Contact page in WebAdvisor