COVID-19 FAQ

COVID-19 Updates, FAQ's, and Resources

All University-funded or sponsored travel to countries outside of Canada is cancelled/postponed until further notice. This applies to students and includes international exchanges and placements.
Student safety is always our first priority.

 

Below we have outlined some of the frequently asked questions regarding study abroad and COVID-19. 
The University of Guelph has also created an FAQ page for additional questions

Please review the section below that pertains to your situation:

Please, also check out some of the Wellness resources we have gathered for you! 

Outbound Exchange - S21

After much consideration, the University of Guelph is cancelling face-to-face exchange and other study abroad programs for Summer 21 (incoming and outbound). Our students will therefore not be able to participate in any short-term summer programs offered by our partners, and will not be able to go on exchange to Australia, New Zealand or Fiji where the semester starts in July.
 
We anticipate that proof of vaccination will be a pre-requisite for travel and it is unlikely our students will be fully vaccinated with enough time to make travel arrangements during the summer. Travel arrangements (including obtaining comprehensive health insurance) are still difficult, unreliable and in some cases prohibitively expensive. All these factors would make the lives of students planning to study abroad in S21 very uncertain. Because students need to commit to some arrangements (course selection, housing, summer jobs) months in advance, cancellation at a later date could expose students to financial risks as well as undue stress.

Outbound Exchange - F21

On Wednesday, April 28 the Centre for International Programs made the decision to cancel the Fall 2021 exchange programs. As always, the health and safety of our students is our main priority.

There is no cancellation fee for Fall 2021 exchange participants.

You may defer your exchange to the W22 semester. However, please note that your placement is not guaranteed depending on COVID-19 protocols and travel restrictions. Also, the host institution will ultimately make decisions regarding their W22 exchange intake. If you wish to defer to W22, please email goabroad@uoguelph.ca by May 14, 2021. If we do not hear back from you, we will consider your exchange placement cancelled. 

Outbound Exchange - W22

We continue to encourage students not to make any plans that they cannot change or cancel. At this point, it is too early to be able to make a decision about the W22 exchange programs. We will evaluate the winter semesters as we get closer. 

We base our decisions on the Government of Canada Travel Advisories and the University of Guelph's advice, among other information. We will provide more information here, and email affected students if necessary. 

Please note that due to COVID-19, all travel is contingent on Federal, Provincial, and University of Guelph travel restrictions and those of your host country. These requirements can change at any time and may include mandatory testing, quarantine, and/or proof of vaccination and could impact your ability to re-enter Canada and/or enter your host country. Until the travel situation becomes more clear, do not make any travel arrangements you cannot easily cancel without penalty. Canadian travel information can be found here.

Please remember that the mandatory testing, quarantine regulations, etc. surrounding COVID-19 may also affect the cost of your study abroad experience. These additional costs will be your responsibility to cover and you should consider the possibility that they will be costs you incur when entering your host country and upon return to Canada.


Incoming Exchange F21

Unfortunately, due to Canadian travel restrictions and a lack of space in our residence system, we are unable to receive exchange students this fall. We hope to resume incoming exchange in January 2022.
We are sorry you won't be able to join us this fall but we hope you are able to continue your studies at home.

 If you were nominated to come the University of Guelph for the F21 semester and would like to defer your exchange to the W22 semester, please contact the international office at your institution to see if that is possible snd determine any steps you may need to take.


Wellness Resources

UofG Wellness Services

Urgent 24/7 Access

  • Here 24/7 at 1-884-437-3247
  • Good2Talk at 1-866-925-5454
  • HelpPhone at 1-800-668-6868, or if you prefer texting support, text UofG to 686868
  • myWellness powered by Inkblot offers online video counselling - your first session is free and your student health insurance/any family benefits can help cover the cost

Online Self-Directed Supports

App Supports

  • Woebot: an automated conversation agent who helps you to monitor your mood and learn about yourself. Use the referral code ONTARIO to get local resources, if needed.
  • Mindshift: CBT app for anxiety support


Additional Questions

For CIP

Please note that the CIP office is working remotely until further notice. If you need to get in touch with members of our office please see the contact list here.

For Guard.Me

If you feel the COVID-19 situation in your location is escalating and you require advice or assistance, please call the Guard.me COVID-19 assistance line:

Guard.me International Insurance COVID 19 Crisis Assistance Line
USA: +1-619-717-8549 (collect call)
Quote: Special Students CRC assistance 200227GRDME

This number will provide you with assistance related to:

  • When and how to seek medical assistance
  • General health and safety advice given your current location and travel situation
  • Coordination of  insurance benefits if you have a claim
  • If required, the crisis assistant will make arrangements for/coordinate evacuation and execute transport