COVID-19 FAQ

COVID-19 Updates, FAQ's, and Resources

All University-funded or sponsored travel to countries outside of Canada is cancelled/postponed until further notice. This applies to students and includes international exchanges and placements.
Student safety is always our first priority.

In exceptional circumstances, graduate students conducting essential research abroad and returning to their home country to do so, may be granted an exemption from the general travel suspension.

Contact the Centre for International Programs at cip@uoguelph.ca, for more information. Go to Global Affairs Canada travel advisories to learn more.


Below we have outlined some of the frequently asked questions regarding study abroad and COVID-19. 
The University of Guelph has also created an FAQ page for additional questions

Please review the section below that pertains to your situation:

Please, also check out some of the Wellness resources we have gathered for you! 

Outbound Exchange - W22

As you recall, we cancelled all outbound exchanges on Oct 8th, 2021, because the Canadian Government still had COVID-related travel advisories of ‘avoid all non-essential travel’ in place. However, on October 21, 2021, the Government of Canada lifted the blanket, COVID-related ‘avoid non-essential travel’ advisories making travel outside of Canada more possible for our students.

Because of this development, we are currently determining if it is possible to re-instate exchanges for W22. 

As you can appreciate, there are a number of moving parts in this decision, and we are working to resolve various issues including:

- Are partner universities still able to accept students’ applications
- Is there still time for W22 students to get study/entry permits?
- How will the new Canadian vaccine passport work?
- Can students with mixed vaccines travel?
- What are the host country COVID-19 travel requirements for various destinations? 
- What are the implications for travel health insurance?
- …and many other issues (we’ll keep you posted).

As we work to figure out the details mentioned above, we also need to know if you are still interested in studying abroad for the W22 semester. Please complete this survey by Wednesday, October 27, 2021 to indicate your preference.

If we do not hear from you by Wednesday, October 27, 2021, we will assume you do not wish to participate in exchange for W22. 

Until we confirm your placement with the partner institution and confirm that GuardMe insurance is available, your W22 exchange is still not confirmed. Please do not make any plans (plane tickets, accommodation etc.) that cannot be changed or cancelled without penalty. 

At this time, it may be prudent for you to review the exchange application details to your host institution and prepare for your course selection if you are interested in pursuing your exchange placement

Travel is still not possible for students placed at institutions in Australia or New Zealand as those countries are still not accepting incoming students, probably until July 2022.


Incoming Exchange W22

While CIP is hopeful and preceeding as if exchange will be able to run in W22, we are monitoring the COVID-19 situation carefully and will keep students updated if we are not able to welcome students to our campus. 

At this time we advise students not to make any plans that they cannot change or cancel. Additonally, we encourage you to continue to monitor the COVID-19 situation in your home country, the situation in Canada, and your email as this is where CIP will send you updates.

As you begin to plan for your exchange at the University of Guelph, here is an overview of the current situation: 60% of the fall semester courses are being conducted in-person and the number of COVID-19 cases remain fairly low. As the outlook appears promising, we’re moving ahead with our plans to welcome exchange students for the winter 2022 semester. 

Visit the University of Guelph's COVID-19 Vaccination FAQ website to learn more about what this means for living in residence, students who have been vaccinated outside of Canada, and more.

The Ministry of Ontario has provided additional information for individuals vaccinated outside of Canada here and you can find a list of WHO approved vaccines here.

If you qualify as a fully vaccinated traveller, you may now enter Canada for study for 6 months or less with a Temporary Resident Visa (visitor visa) or electronic travel authorization (eTA) depending on your specific requirements. However, there are advantages to getting a Study Permit for study for 6 months or less, including facilitating re-entry to Canada if you travel during your studies.

For more information visit the Government of Canada Study Permit website.

If you have questions about Study Permits or immigration regulations concerning entry into Canada, please contact the U of G International Student Advisors.


Wellness Resources

UofG Wellness Services

Urgent 24/7 Access

  • Here 24/7 at 1-884-437-3247
  • Good2Talk at 1-866-925-5454
  • HelpPhone at 1-800-668-6868, or if you prefer texting support, text UofG to 686868
  • myWellness powered by Inkblot offers online video counselling - your first session is free and your student health insurance/any family benefits can help cover the cost

Online Self-Directed Supports

App Supports

  • Woebot: an automated conversation agent who helps you to monitor your mood and learn about yourself. Use the referral code ONTARIO to get local resources, if needed.
  • Mindshift: CBT app for anxiety support


Additional Questions

For CIP

Please note that the CIP office is working remotely until further notice. If you need to get in touch with members of our office please see the contact list here.

For Guard.Me

If you feel the COVID-19 situation in your location is escalating and you require advice or assistance, please call the Guard.me COVID-19 assistance line:

Guard.me International Insurance COVID 19 Crisis Assistance Line
USA: +1-619-717-8549 (collect call)
Quote: Special Students CRC assistance 200227GRDME

This number will provide you with assistance related to:

  • When and how to seek medical assistance
  • General health and safety advice given your current location and travel situation
  • Coordination of  insurance benefits if you have a claim
  • If required, the crisis assistant will make arrangements for/coordinate evacuation and execute transport