COVID-19 FAQ

COVID-19 Updates, FAQ's, and Resources

Student Travel is Now Able to Resume

The Government of Canada has removed the blanket COVID level 3 ‘avoid all non-essential travel’ advisory and, in keeping with the University of Guelph Safe International Travel Policy, University-related student travel outside of Canada is now allowed to countries with travel advisory designations of Level 1 (take normal prcautions) or Level 2 (Use a high degree of caution)
Student travellers must still abide by all COVID requirements set out by the University, the Government of Canada and their host country authorities.

Below we have outlined some of the frequently asked questions regarding study abroad and COVID-19. 
The University of Guelph has also created an FAQ page for additional questions

Please review the section below that pertains to your situation:

Please, also check out some of the Wellness resources we have gathered for you! 

Applicants for the S22, F22, and W23 programs

When the Government of Canada travel advisories are a level 1 or 2 students are able to travel, in keeping with the University of Guelph Safe Travel Policy. 

However, please keep in mind that these travel advisories are subject to change at any time, whether it is related to COVID-19 or or some other concern that arises. You are encouraged to monitor the situation of our host country and the Government of Canada travel advisories for any countries you plan to visit. Additionaly, make sure you are aware of the change or cancellation policy for your travel plans (e.g. flights, travel insruance). 

All students participating in a U of G related internaitonal learning experience are required to purchase Guard.Me travel health insurance. CIP has sumarized some of the important details for the coverage on our website and provided links to the policy documents. Please review the information provided on the U of G travel health insurance webpage for details.

If the University of Guelph cancels your program for any reason, including COVID-19, you will not be required to pay the cancellation fee. 

Students who choose to cancel their study abroad program after they have already accepted their placement will be charged the cancellation feel, either $200 or $300 depending on when they decide to cancel. Full details can be found in the pre-departure guide inlcuded with your acceptance package (page 15). 

Outbound Exchange - W22

The University of Guelph cancelled all Winter 2022 exchange programs departing before February 28, 2022 due to Global Affairs Canada reinstating the ‘avoid all non-essential travel’ advisory and, in keeping with the University’s Safe International Travel Policy.

W22 programs departing in March or April can proceed provided there is no travel advisory of Level 3 or 4 for your destiantion.

 



Additional Questions

For CIP

Please note that the CIP office is working remotely until further notice. If you need to get in touch with members of our office please see the contact list here.

For Guard.Me

If you feel the COVID-19 situation in your location is escalating and you require advice or assistance, please call the Guard.me COVID-19 assistance line:

Guard.me International Insurance COVID 19 Crisis Assistance Line
USA: +1-619-717-8549 (collect call)
Quote: Special Students CRC assistance 200227GRDME

This number will provide you with assistance related to:

  • When and how to seek medical assistance
  • General health and safety advice given your current location and travel situation
  • Coordination of  insurance benefits if you have a claim
  • If required, the crisis assistant will make arrangements for/coordinate evacuation and execute transport