Quota

Answers

How do I check how much quota I have used?

Login with your central login account to find how much quota you have used.

What can I do so I won't go over my quota?

Move old emails that you no longer need to your Archive folder, or move them to their local computer, CD or USB key. Check out Your Gryph Mail Quota for information on how to check your quota, what will happen as the amount of quota that is being used approaches  its limit, and steps you can take to ensure you don't go over your Gryph Mail quota.

What contributes to my quota?

The following contributes to your quota: The contents of Gryph Mail powered by Office 365, including inbox, drafts, sent items, deleted items, and any other mail folder, excluding the Archive folder, not saved to your local hard drive.

​For more information about your Gryph Mail quota, check out Your Gryph Mail Quota.

What is my quota limit?

Your Gryph Mail email quota is 50 GB. Check out Your Gryph Mail Quota for information on how to check your quota, what will happen as the amount of quota that is being used approaches its limit, and steps you can take to ensure you don't go over your Gryph Mail quota.

What should I do if I go over quota?

Office 365 has three levels of quota, and it's only when you reach the last one that you can't receive any more mail.  The three levels are:
 

  1. Warning: Exchange will send you an e-mail telling you that your mailbox is almost full, and asking you to reduce your mailbox size.
  2. No send: at the next level, you will be unable to send any messages, but you can still receive mail. Again, you will receive messages from Exchange telling you what is happening.
  3. No send or receive: finally, as well as being unable to send messages, you will also be unable to receive them. Anyone trying to mail you will have their mail returned as ‘undeliverable’. Exchange will send you messages saying that your account has been ‘closed’: this does not mean you can’t log in and read or delete messages, it just means that you can’t send or receive mail. 

What to do if you receive a quota limit warning in Gryph Mail

 

 

 

What will happen if I go over my quota?

Office 365 has three levels of quota, and it's only when you reach the last one that you can't receive any more mail.  The three levels are:

  1. Warning: Exchange will send you an e-mail telling you that your mailbox is almost full, and asking you to reduce your mailbox size.
  2. No send: at the next level, you will be unable to send any messages, but you can still receive mail. Again, you will receive messages from Exchange telling you what is happening.
  3. No send or receive: finally, as well as being unable to send messages, you will also be unable to receive them. Anyone trying to mail you will have their mail returned as ‘undeliverable’. Exchange will send you messages saying that your account has been ‘closed’: this does not mean you can’t log in and read or delete messages, it just means that you can’t send or receive mail. 

What to do if you receive a quota limit warning in Gryph Mail