Update from Specimen Reception and Client Services

Tim Pasma, Jennifer Zoethout

Animal Health Laboratory, University of Guelph, Guelph, ON.

AHL Newsletter 2024;28(3):3.

Proper use of waybills

The AHL offers free shipping for laboratory submissions within Ontario by providing waybills for shipping via Purolator. These waybills are to be used once only and are valid for 1 year from the issue date.

Purolator has brought to our attention that some clients are using the same waybill multiple times. In these cases, Purolator will return the shipment and charge a fee associated with the return to the client. Please ensure that you use shipping waybills properly to avoid delays in sample submissions and unexpected costs.

Coming soon – Equine and ruminant pocket guides

We will be sending a pocket-sized version of our User’s Guide and Fee Schedule to clinicians practicing with equine and ruminant species. These pocket guides will be small enough to take with you in the glove compartment of your vehicle or in your pocket. They will contain the same information found in our regular fee guide, but will only include equine or ruminant species-specific information.