Animal Health Laboratory, University of Guelph, Guelph, ON
AHL Newsletter, Volume 24;(2):3.
As you are likely aware, Purolator has been affected by COVID-19 operational requirements like all other businesses, including ours. Due to increased volume of shipments and operational adjustments required to respect physical distancing in order to keep employees, customers and communities safe, we are experiencing occasional delays of 1-3 days for our prepaid Purolator Ground® shipments.
We are asking clients to help by ensuring that samples are packaged so they can tolerate an extra day or two in transit. This will become even more critical as the weather gets warmer and we transition into the summer months.
Shipping Monday to Wednesday will help prevent samples from sitting over the weekend in warehouses.
From our Labnote 27: https://www.uoguelph.ca/ahl/submissions/ahl-labnote-27-submission-instructions
• Separate serum from clot after complete blood clotting has taken place.
• Include a blood smear for all complete blood count (CBC) samples.
• Use styrofoam insulating containers and ice packs (Fig. 1).
Figure 1. Styrofoam container, icepacks and packaging material for optimal transport of lab submissions.
Thanks very much for your patience and understanding during these trying times.
Please contact email@example.com if questions or concerns.