After working in the tourism industry in China, Chen began noticing ongoing ethical problems within the industry. This is what drove Chen to come to Lang and the University of Guelph for her MSc in Tourism and Hospitality. She had hoped to gain knowledge and expertise in problem-solving strategies, specifically within the hospitality and tourism sector. Her research seeks to better explain the application of responsible tourism and, its ability to encourage responsible behaviour among travellers. Although living in a new country can be daunting, Chen had the help of her peers, faculty and staff, which helped make a smooth transition. Chen now works part-time as an International Recruitment and Admissions Assistant at the University of Guelph.
"All the faculty members at Lang and the University of Guelph are very supportive and take the time to listen and support me when I need help. They've also helped me build my skills in writing and understanding academic papers."