Effective Monday, December 20, 2021:
The Office remains closed for In-person general enquiries and drop-in appointments with a Program Counsellor
Staff remain available for phone and email enquiries, as well as for phone, and online pre-booked appointments with a Program Counsellor.
Starting December 20, 2021: The B.Comm Program Counselling Office will not be booking in-person appointments until at least January 24, 2022 following the directive from Wellington-Dufferin-Guelph Public Health and aligning with the Winter 2022 Remote Start.
Services are available Monday to Friday from 8:30 am - 12 noon and 1:00 pm - 4:15 pm. Please either call us at 519-824-4120 x. 56757 or email us at <bcomm@uoguelph.ca>
Please see below for frequently asked questions we receive at this time of year.
What do I do if my final grades are not all posted yet?
Enrollment Services began uploading final grades to WebAdvisor beginning December 20. This is an on-going process so grades will continue to be updated on WebAdvisor until the afternoon of January 5, 2022. NOTE: grades will not be updated during the University holiday shutdown from December 24 until January 3. If all of your final grades are not posted by January 6, 2022, please contact Enrollment Services at es@uoguelph.ca or 519-824-4120 ext. 58731. If you are on financial sanction you will not be able to view your grades until you have cleared the sanction. Check “Academic Restrictions” on WebAdvisor to view which office as applied the sanction.
I don’t think my final grade is correct. What can I do?
If you think there has been an error in the calculation of your grade, the first step is to contact the course instructor. If after connecting with the instructor there is still disagreement over the final grade, contact the Chair of the Department offering the course. See the Undergraduate Calendar for grade reassessment grounds and procedures. Keep in mind that if assignments or exams are re-graded, the grade could possibly go down instead of up.
A course I want to get into is full. How can I add this course?
Keep monitoring WebAdvisor to see if any spots open – the course add period ends on January 14, 2022. You may be in touch with the Department offering the course to ask whether they can override the course capacity. Please refer to the FAQ, A course I want to get into is full. How can I add this course? for further instructions.
When will I know the results of my Request for Academic Consideration?
Deferred Exams: Initially you will see a notation of “INC” (Incomplete) for the course on WebAdvisor. This will change to “DEF” during the second week of January 2022 if the request for a deferred exam is approved. If the final grade is posted the request was not approved. Contact our office with any questions. Please refer to the Deferred Exam Information sheet that you received at the time of your request for more details.
Other Requests: The Registrar’s Office will email the decision of the Academic Review Committee the second/third week of January 2021.
Will I be Required to Withdraw if I was on Probation this semester and did not get the required semester/cumulative average?
If you entered the Fall 2021 semester on Probationary status, the Undergraduate Degree Regulations and Procedures require that you achieve a specified semester/cumulative average in order that you are not Required to Withdraw after the semester. See the Undergraduate Calendar for more information on grade requirements. Note that the requirements are different for students with course attempts between 0.25 and 2.50. Note that between the fall and winter semesters, the Required to Withdraw regulations are not enforced as long as you remain registered in course(s) in the Winter semester. See section ‘A’ for details.
