Client Services @ the Animal Health Laboratory

AHL website

Our website is a valuable resource for our clients.  Visit to download submission forms, view our available tests, courier information, helpful Labnotes, AHL Newsletters, Diagnostic Plans, and videos.  Contact for online client access to fees.

Setting up new clients

New to the Animal Health Laboratory?  Call or email to get a client number, access to our online fee schedule, submission forms, and anything else you may need to get started.

Online access to results

Get set up for online access to LabVantage 8 to view all of your results remotely.  Look up results, view invoices, check a scanned copy of your submission forms.  Call if you have any issues, and we’ll help you navigate our LIMS and get your answers quickly.

Research projects

The Animal Health Laboratory is a full-service laboratory that offers thousands of tests.  Contact the AHL to determine if we can assist with your research project by offering formal quotations with competitive pricing and testing options. - website main page


Customized submission forms!

Save yourself time, and order custom submission forms with your clinic information pre-filled.

Example of AHL submission form

AHL supplies list

  • The AHL provides various sampling supplies at cost to our clients. 
  • The AHL has 40-tube blood mailers available for purchase. Ensure the survival of your specimens by shipping them in a sturdy container!
  • The AHL has larger histology containers to accommodate various tissue sizes:
  • 90 mL, 125 mL, 250 mL, and 500 mL.
  • The complete list is available at: Supply Order Form
  • email to order!

Bacterial and viral transport media from AHL LabNote 36

One of the most important aspects of diagnostic work is the actual sampling and handling of the samples prior to being received at the laboratory.

The best sample for microbiology testing is usually the substrate itself – feces, tissue, or fluid in leak-proof containers (liquids, feces) or leak-proof Whirl-Pak bags (tissue, feces). Ziplock bags are discouraged.

Swabs preferred for microbiology testing:

A) Bacteriology and Mycoplasmology

  • Starswab Amies Clear - VP # 1350500, VWR # CA66410-103L; or
  • BD single swab - Fisher # B4320115

B) Virology - If swabs are needed, AHL prefers virus transport medium swabs for virology PCR tests.

Regular gel-based bacteriology swabs are unsuitable for PCR testing. For some testing (PEDV), a fecal swab in VTM is preferred rather than feces.

  • BD Universal Viral Transport Standard Kit – Fisher Scientific: Catalog # 22 031 15 (Also can be used for Mycoplasma, Ureaplasma, and Chlamydia); or
  • Multitrans Collection and Transportation System, Starplex VWR # CA73270-008 

These VTM swabs are also available from AHL – please email to order.​