LabVantage LIMS shutdown Sept 6 (6pm) to Sept 8

Posted on Friday, September 6th, 2019

The AHL is currently using LabVantage 6 as our Laboratory Information Management System (LIMS). Many of you are familiar with our LIMS from using online e-forms or online submission result look-up. 
From 6 PM on Friday September 6th to finish on Sunday September 8th we will be upgrading LabVantage 6 to the latest version - LabVantage 8
There are several reasons for this upgrade:
  • Modern look and feel with simple, clear start-up screen, enhanced usability and efficiency
  • Improved navigation with the ability to track actions
  • Mobile friendly
  • Browser independent
  • Responsive menu and configurable tool-bars
  • Dashboards to view KPI 
In order to do the upgrade, our LIMS will be completely off line during this time. AHL will have NO access as well. Those trying to work in LIMS or access cases, including AHL personnel, will be unable to do so. 
AHL will be able to receive normal Saturday cases and provide testing in Clinical Pathology and Bacteriology as usual. As AHL will have NO access to client information - please make sure that you put full clinic contact information (email and / or fax) on the submission form if submitting during that period in order to receive results!! 
AHL will manually be emailing/faxing results produced by the laboratory equipment.
For urgent Bacteriology results, please call 519-824-4120 x 54516. 
For e-form users - LIMS will be completely unavailable. If submitting, you will need to use paper forms and add email or fax information. 
For our Client Portal users. Clients will be able to enter the submissions, but will have to save it and send it when the LIMS is back on-line. Client Portal persons can view results for anything resulted by 5:00 pm on Friday. 
Once LIMS is back on-line on Monday, all of the data from the weekend cases will be entered into the new LIMS and resulted. (you may see Submission receipt confirmation emails on Monday for cases submitted on Saturday) 
Updated instructions with new screen shots for online access to our new LIMS upgrade for Monday September 8th :
Information about the AHL Client Portal:
DVM MBA - Client Services Veterinarian AHL
If questions or concerns please contact us at
519-824-4120 ext 54530

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