Learn from North America's leaders in hospitality executive training – without interrupting your career.
Hospitality leadership involves you in every aspect of your business’ many moving parts. From the front of the house to the back, you need a firm grasp on finance, marketing, and managing employees. Manage a successful, world-class operation with a foundation in essential industry best practices with skills and a certificate from University of Guelph and Cornell’s School of Hotel Administration program.
For the Online program, you will choose from four elective tracks. The three core courses cover interpreting and using financial statements, leading people, and hospitality marketing. The track you choose gives you two elective courses that provide additional emphasis on financial management, foodservice, marketing or revenue management. Participants who successfully complete the five courses and the 3-day onsite workshop in this program receive a Hospitality Leadership Certificate from University of Guelph and the School of Hotel Administration at Cornell University.
Who should enroll?
Students who enroll in this program are F&B managers, front office supervisors, guest services managers, operations managers, general managers, room controllers, property owner/ operators, and those who are transitioning into the hospitality field.
"I found both the on-line and the on-campus portion of the HLC to have been extremely relevant and engaging. The on-campus was extremely insightful and the professors were knowledgeable and interesting. So much valuable information for new managers or veterans alike!"
Nancy Champagne – General Manager, Courtyard by Marriott Downtown, Ottawa, ON
"HLC was an excellent opportunity to build my skills as a leader and connect with my colleagues and learn from them. Everyone in the hospitality industry should have the opportunity!"
Adam Zendel – Manager, Asset Manager, Innvest Hotels, Toronto, ON
"The course further developed my skills, opened my eyes to different perspectives and ideas. I look forward to using all of my new skills."
Jennifer Anthony – Operations Director Metro East, Keg Restaurants, Toronto, ON
"This program was a great balance of on-line learning and on-site activities. Perfect option for professionals to further their education in the F&B and hospitality industry."
Ryan Cooling - Director of Operations, Concord Sundial Management, Whistler, BC
"What an excellent program, the ecourses and three days on campus with professional training from masters of the industry. I could not have picked a better group of people who are now friends."
Frank Guerreiro - Director of Banquet Operations - Fairmont, Toronto, ON
"The HLC was not only a great learning program, but it was delivered in an engaging way. It was also a great opportunity to network with some of the industry's best."
Wil Leung - Regional Chef, Cactus Restaurants Ltd, Toronto, ON
"The HLC was valuable to me, as I was able to network with other hospitality professionals in a way that allowed us all to really share our experiences and challenges. We are all in this together."
Susan Dennison - Owner, Denwest QSR, Manotick, ON
Developed by two of North America’s leading hospitality schools – the University of Guelph and Cornell University
5 online courses (complete the "Leading Collaborative Teams" core courses by May 2020) offered through eCornell (Each 2 weeks in length, offered either once or twice a month). Complete the remaining four by December 2020.
If you are a mid-to-senior level professional in the hospitality industry, this certificate is for you. You will connect with colleagues at a similar place in their careers who wish to reach the next level.
Watch Statia Elliot, director of School of Hospitality, Food and Tourism Management at the University of Guelph, talk about what the program offers you.
You will start by taking five online, self-guided courses facilitated by eCornell. This will include three core courses focused on team leadership, hospitality marketing and financial management, as well as any two electives in the following subject areas.
advanced revenue management,
services marketing or
food, beverage and restaurant management.
Regardless of your area of expertise, you will gain new skills and knowledge in an area relevant to your career.
The program concludes with a 3 day leadership workshop, (May 5 (evening) - May 8, 2020) at the University of Guelph’s School of Hospitality, Food and Tourism Management where you will learn from noted hospitality experts from both universities, and network with industry professionals - aka your classmates. During the workshop, you will engage in leadership development activities designed to build your understanding of your own brand of leadership. You will leave more aware of how your team perceives you and where you can create change in your leadership style to benefit your organization and industry.
The Hospitality Leadership Certificate costs $5,299 +HST (CAD) which covers:
*A discount of 5% applies for 2+ registrants from the same organization. If you are registering two or more people from your organization, please complete a form for each individual and send them in a single email.
Make your move - Registration is open (Only 2 Places Remaining)
We encourage everyone to register by February 29, 2020 to allow enough time to take the "Leading Collaborative Teams" core course before the workshop in May. The four remaining courses must be completed by December 2020.