Certificate in Communication Process
The Certificate in Communication Process is offered online through the University of Guelph's Capacity Development and Extension program in the School of Environmental Design and Rural Development at the University of Guelph. All courses are offered in distance education format through the Open Learning program.
The Certificate in Communication Process will help you to become a successful communicator, with the capacity to understand and use both verbal and nonverbal strategies, leading to positive outcomes in both personal and professional settings. If you are looking to become a proficient communicator and an effective agent of change within your organization, then the Certificate in Communication Process may be just right for you. The five-course program is designed for individuals working in a wide variety of industries, including environmental science, criminology, education, international development, engineering and business.
The program of study consists of the following:
This course introduces dyadic and small-group communication. The focus is on communication style and effectiveness with attention to verbal and nonverbal communication, listening behaviour and conflict.
This course addresses the communication concepts and practices within the formal and non-formal educational contexts. Communication is central to teaching and learning because communication mediates a conscious effort either on the part of the learners to learn, or on the part of the teachers to provide and transfer knowledge, attitudes and skills.
This course explores the application of communication process theory to organizations with special emphasis on internal organizational processes experienced at individual, group and organizational levels. Students examine communication in different organizational contexts including civil society, government, business and transnational corporations.
This course examines the role of communication in global development. Emphasis is on the application of interpersonal, intercultural communications and the mass media in the development process.
The main theories of leadership will be discussed with exploration of the current literature, practice leadership skills and perform relevant activities in an on-line environment. Emphasis will be placed on the communication challenges facing leaders in small organizations and the importance of developing a culture of shared leadership.