Information Technology Resources

× NOTE: The Engienering computer labs remain closed to students except for scheduled face-to-face activities. Most Engineering software is available remotely or able to be installed on your own computer. Please see Engineering Software Catalog and Working From Home links below for more details.

 

Contents

 

Support

Information Technology Help

The Engineering IT team is here to help!  Please contact us for any issues arising with software, computer labs or general IT concerns and we will see to the issue as soon as possible.  Please include a thorough description of the issue you are having.

By email: soeithelp@uoguelph.ca

By phone: 519-824-4120 x54900

In Person: Thornbrough Rm. 2363 

Our hours of operation are between 8:30am to 4:30pm, Monday through Friday.  Any issues arising after hours will be addressed the following business day.

Computing Facilities

The School of Engineering has six computer rooms available to students:

Room Computers Performance Class Screen Size Notes
List of School of Engineering computer rooms
Thornbrough 1004 25 Design 30 inch  
Thornbrough 1313 38 Design 27 inch  
Thornbrough 1319 71 General purpose Dual 22 inch  
Thornbrough 2313 60 General purpose 27 inch  
Thornbrough 2336 24 General purpose 24 inch  
Richards 2531 26 Design 27 inch  

All computer rooms are currently closed for physical access and are only accessible remotely via the Engineering Remote Lab.

Working from Home

University of Guelph VPN Service

To access any University systems from off-campus, you will need to install and connect to the University VPN service. For instructions on doing this, please see the following pages:

Engineering Remote Lab

All engineering workstations are available remotely via the Engineering Remote Lab. Click below for information about accessing the system.

Engineering Remote Lab logo. This is a link to page with more information about the Engineering Remote Lab

Mapping your SOE Home Drive (H drive) from Home

Each student is allocated 4GB of network storage space on the lab computers. You can access this space from your own computer using the instructions below:

  1. Windows 10: Mapping SOE Undergraduate Home Drives on Windows 10 (PDF)
  2. Mac OS X: Mapping SOE Undergraduate Home Drives on Mac OS X (PDF)

Mapping the SOE Public Drive (P drive) from Home

The SOE public drive contains shared folders used by some courses in the School.

  1. Windows 10: Mapping SOE Public Drive on Windows 10 (PDF)

Buying a New Computer

When choosing a laptop, you should look for something that you will be comfortable using extensively and carrying around with you for long periods. We recommend looking carefully at size, weight, and screen size of the laptop before making a purchase. Many students carry their laptops in their backpack all day long and you want something that won't weigh you down.

If you would like to run Engineering software packages on your computer, we strongly recommend a Windows-based laptop. Many Engineering software packages are not available for Mac OS and therefore Mac users are required to install a Windows virtual machine or access the software remotely.

Here are the minimum specifications we recommend for a laptop computer:

  • 1080p display
  • Intel i5 9th gen processor or later or AMD Ryzen 45xx
  • 8GB of memory
  • 256GB solid-state hard drive
  • 3 year warranty
  • Example: Lenovo ThinkPad T490

Here are the recommended specifications if you want to run all CAD/CAM software:

  • 14” 1080p IPS display
  • Intel i7 9th gen processor or later or AMD Ryzen 47xx
  • 16GB of memory
  • 512GB solid-state hard drive
  • Discrete graphics card** like Nvidia Quadro/Geforce, or AMD Radeon
  • A 3 year on-site warranty
  • Example: Lenovo ThinkPad X1 Extreme

If you have any questions about whether a computer is a good value or which computer to buy, feel free to email the Engineering Help Desk for advice.

 

Software Access

Engineering Software Catalog

Please see the Engineering Software Catalog for information about what software is required for your courses and how it can be accessed.

Microsoft Office 365

Microsoft Office 365 Education is offered free of charge to current students, staff and faculty at the University of Guelph under our current Microsoft Agreement. For more information, please click here.

Microsoft Azure Dev Tools for Teaching

As a student enrolled in Engineering at Guelph, you are eligible to access a wide range of Microsoft software products free of charge including:

  • Microsoft Windows operating systems
  • Microsoft Visual Studio
  • Microsoft SQL Server
  • Microsoft Project

This software can be accessed by visiting the Azure Dev Tools for Teaching Site. You will be required to authenticate with your University of Guelph credentials. Access to the site is restricted based on course registrations in the current semester. If you are an engineering student currently registered in courses and do not have access, please email soeithelp@uoguelph.ca .

Other Software

  • The University of Guelph School of Engineering is proud to be a Cadence University Program Member. You can find more information about our use of Cadence software here.

Roaming Profiles

Please see the frequently asked questions page for information related to roaming profiles.