Information Technology Resources

 

Support

Information Technology Help

The Engineering IT team is here to help!  Please contact us for any issues arising with software, computer labs or general IT concerns and we will see to the issue as soon as possible.  Please include a thorough description of the issue you are having.

By email: soeithelp@uoguelph.ca

By phone: 519-824-4120 x54900

In Person: Thornbrough Rm. 2363 

Our hours of operation are between 8:30am to 4:30pm, Monday through Friday.  Any issues arising after hours will be addressed the following business day.

Computing Facilities

The School of Engineering has six computer rooms available to students:

Room Computers Performance Class Screen Size Notes
List of School of Engineering computer rooms
Thornbrough 1004 25 Design 30 inch  
Thornbrough 1313 38 Design 27 inch  
Thornbrough 1319 71 General purpose Dual 22 inch Fall 2017 Schedule
Thornbrough 2313 60 General purpose 27 inch Only lab with Corel Draw access
Thornbrough 2336 24 General purpose 24 inch  
Richards 2531 26 Design 27 inch Restricted access

All computer rooms are available 24 hours a day, 7 days a week for Engineering students. Your student card should allow you access to the building and labs after hours when the doors are normally locked. If you are having trouble accessing a room or building you should have access to, please contact John Whiteside in room 1136 or email jwhitesi@uoguelph.ca.

Working from Home

In addition to the physical computer rooms, 100 'virtual' workstations are available to students working from off-campus. Instructions for connecting remotely can be found here:

Remote access instructions for computers running Microsoft Windows 

Software Access

Microsoft Office 365

Microsoft Office 365 Education is offered free of charge to current students, staff and faculty at the University of Guelph under our current Microsoft Agreement. For more information, please click here.

Microsoft Imagine Premium

As a student enrolled in Engineering at Guelph, you are eligible to access a wide range of Microsoft software products free of charge including:

  • Microsoft Windows operating systems
  • Microsoft Visual Studio
  • Microsoft SQL Server
  • Microsoft Project

This software can be accessed by visiting the CCS Software Distribution Site and clicking the "Microsoft Imagine Premium" tab. You will be required to authenticate with your University of Guelph credentials. Access to the Microsoft Imagine Premium tab is restricted based on course registrations in the current semester. If you are an engineering student and do not have access, please email soeithelp@uoguelph.ca .

Other Software

  • Autodesk software is available for free for eligibile students through their Education Community site.
  • The University of Guelph School of Engineering is proud to be a Cadence University Program Member. You can find more informationa about our use of Cadence software here.

Roaming Profiles

Please see the frequently asked questions page for information related to roaming profiles.

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