Can I submit claims if there is a need for a doctor’s note?
Some Paramedical claims require a doctor’s note (recommendation) before they can be covered by the benefit plan. If a doctor’s note is required for a Paramedical claim and if the amount of the claim is under $100, Sun Life will complete the e-claim submission and make payment to your bank account. However, you will be required to submit the doctor’s note to Sun Life, immediately. If the amount of the claim is over $100, Sun Life will complete the email submission, send you an email confirmation and make payment to your account within a few business days after they receive the appropriate doctor’s note.
Doctors’ notes can be submitted by email, FAX or by regular mail. The my Sun Life website will provide you with further details.