Supervisors - The nature of our work requires someone from my team to be on call 24/7. How does this policy apply?

A: In rare situations, a unit may require coverage 24 hours a day, 7 days a week. In this situation, ensure that no one employee is expected to be on call at all times. Distribute accountability within your team. Make sure your employees clearly understand what qualifies as an emergency and what expectations are when they are on call.