Having Challenging Conversations While Preserving Connections
Date and Time
Location
In-Person, U of G Guelph Campus, Details to be shared by calendar invite closer to the date
Details
This half-day workshop, equips employees with practical strategies and tools to handle challenging conversations with confidence. Using approaches grounded in empathy, effective communication, and relationship-building, participants will learn how to navigate uncomfortable conversations, preserve trust, and maintain positive working relationships. Through hands-on practice and scenarios, you’ll build skills to communicate effectively and respond thoughtfully in any situation.
Learning Objectives:
- Understand what makes a conversation difficult, including perceptions, assumptions, and emotions
- Explore factors that can make conversations stressful, including personal triggers and workplace stressors
- Practicing strategies for addressing the challenges of difficult conversations in a respectful solution-focused manner
- Applying a 4-step process for initiating and conducting a difficult conversation
Instructor
Isidora Nezic, Wellness@Work Advisor and Lynne Jenkins, Wellness@Work Intern
Event Registration
Contact
Phone: 56800
Email: landd@uoguelph.ca