This interactive workshop encourages participants to move beyond the text of Ontario's human rights legislation to understand how legal requirements affect our day-to-day work. How do we identify when behaviour is harassment or discrimination? How do we know when behaviour rises to the level of a human rights violation? What is a reasonable response to a complaint in the circumstances? How do we prevent human rights violations from occurring in the first place? This workshop provides tools and strategies to respond to each of these questions.
Offered by Diversity and Human Rights, this interactive workshop invites participants to go beyond the text of Ontario's human rights legislation, exploring how legal requirements impact our daily work. Together, we will tackle critical questions such as: How do we recognize harassment or discrimination? When does behaviour constitute a human rights violation? What constitutes a reasonable response to a complaint? How can we proactively prevent human rights violations from occurring? Participants will leave with practical tools and strategies to address these important issues effectively.
Part 1: Developing Effective Standard Operating Procedures
October 2, 2025, 10 am - 11 am
Discover how to seamlessly transition from routine checklists to SOPs that enhance efficiency, reduce errors, promote consistency and elevate overall performance. Explore how to write clear and unambiguous SOPs, learn about different process documentation formats, understand how to implement SOPs into your current workflow, and discuss how to regularly review SOPs to ensure they become living documents that adapt and evolve with your business needs.
