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Skillful Conflict Management for Leaders

Essential to effective leadership is understanding that conflict is a natural part of working with others; different people have different ideas, values, beliefs and viewpoints. All leaders will inevitably need to deal with a conflict between two or more people. Avoidance or ineffective conflict management can lead to low morale and energy and can potentially impact the health of employees and the organization; skillful conflict management can encourage a workplace that encourages people to express their differences, challenge ideas respectfully and promote a dynamic environment that is...

Transform Your Checklist Part 1 - Developing Effective Standard Operating Procedures

Part 1: Developing Effective Standard Operating Procedures October 2, 2025, 10 am - 11 am Discover how to seamlessly transition from routine checklists to SOPs that enhance efficiency, reduce errors, promote consistency and elevate overall performance. Explore how to write clear and unambiguous SOPs, learn about different process documentation formats, understand how to implement SOPs into your current workflow, and discuss how to regularly review SOPs to ensure they become living documents that adapt and evolve with your business needs. Part 2: Writing...

NEW Days (Virtual) - October 2025

NEW Days is the kick-off to the NEW @ the U program at the University of Guelph. One day at the beginning of each month of the year (excluding January, April, July, August, and December) has been dedicated to welcoming and connecting new employees to the University environment and giving them a positive start. Various activities and representatives from across campus will share perspectives and important information that will introduce the new employee to the university culture, history, facilities, and various services. Links to required online training elements from A.O.D.A. (...

Microsoft Excel 365 - Advanced

Microsoft Excel is used to create and format spreadsheets, and analyze and share information. This hands-on seminar will expand on the topics covered in the Intermediate session. Program Focus:     Data Validation (including restricting entries and creating a drop-down     Data Analysis (using Scenarios, Goal Seek, Trend Lines and Sparklines)     Array Functions (using one cell to complete multiple calculations)     Advanced Cell Formatting     Introduction to Macros (...

The Future-Ready Leader’s AI Advantage (Part 1 and 2)

This workshop is composed of 2 parts held on October 8, 2025, 1 - 3 pm and October 22, 2025, 9 am - 11 am. This course equips leaders with practical AI tools to enhance their strategic focus, productivity, and leadership effectiveness. Delivered in two interactive sessions and using hands-on practice, it provides actionable insights to help leaders integrate AI into their daily practices and strategic initiatives. Part 1: Kickstart Your AI Leadership Productivity Foundation: An introduction to the landscape of AI...

Personal Leadership at Work

Personal Leadership at Work will be held on Oct 9th, Oct 23rd, Nov 6th, Nov 20th and a follow up session on Dec 11th, 2025 from 9 am - 12 pm. Employee Essentials - Personal Management Principles, Attitudes and Practices for Success Watch a video testimonial from former Personal Leadership at Work participants. Leadership is not a position or title. It is an outlook, a way of looking at the world and ourselves in it. Personal leadership is about taking leadership of...

Collaboration as a Strategic Tool for Collective Success

This interactive workshop explores collaboration as a powerful approach to achieving shared goals. Participants will examine how collaboration differs from other forms of working together, identify when it is most effective, and practice the skills that make it successful. Through reflection and group activities, participants will assess current strengths in their networks and discover practical ways to apply collaborative tools to enhance outcomes. Learning Objectives: Differentiate Collaboration from Other Forms of Working Together...

Establishing Healthy Boundaries

In both our personal and professional lives, we regularly negotiate our needs with those of others. Choices often need to be made when competing values, goals and priorities exist. When appropriate boundaries are set using assertive communication techniques, cooperative relationships can be formed and maintained. This session will explore the benefits of setting and maintaining healthy boundaries and outline practical strategies for doing so with confidence, empathy and self-compassion. Facilitator Trainers from Homewood Health Registration ...

Call it out? Identifying and Responding to Microaggressions

This session will explore how to engage critically in anti-oppression and provide frameworks for engaging in anti-oppressive practices at the University. Anti-oppression is an ongoing and active process of recognizing and addressing individual, institution, and systemic oppression. Applying an anti-oppressive frame to our work is essential to cultivating an inclusive campus where every individual experiences a sense of belonging. This session will identify the systems and attitudes that contribute to microaggressions and discuss strategies for responding effectively. By the end of...

RBC Lunch and Learn: Fraud & Cyber Security

Fraud has many faces. This session will help to inform you about what it is, how it happens, and how to protect yourself. Cancellation Policy Please cancel no later than 2 days in advance to ensure we can give your spot to someone on the waiting list. Presenter Advisors from RBC and their community partners Event Registration Register through Qualtrics! Registration closes 2 working days prior to the session. Contact Phone: 56800 Email...