Having Challenging Conversations While Preserving Connections
This half-day workshop, equips employees with practical strategies and tools to handle challenging conversations with confidence. Using approaches grounded in empathy, effective communication, and relationship-building, participants will learn how to navigate uncomfortable conversations, preserve trust, and maintain positive working relationships. Through hands-on practice and scenarios, you’ll build skills to communicate effectively and respond thoughtfully in any situation.
Learning Objectives:
Understand what makes a conversation difficult, including perceptions,...